1 reviews | Active since Oct 2015
Unacceptable. Won't sell item as price advertised.
With regards to the new @Home in Hemingsway Mall. On October the 2nd I went into the store to order the purchases that I wanted. This is when myself and the staff realized there was a mistake with the system pricing. Turns out that the system was not incorrect, but the price that was advertised on the chairs that I wanted to order. I then spoke to the store manager who said they can't give it to me for that price. The following day I contacted the regional manager Rickesh Ramnath, who also said they are unable to give me the chairs for the price advertised and can only give me a discount. Is it not my right as a consumer to get the items at the price that it is advertised at? I have images of the item with the advertised price on it as evidence. Any assistance with be appreciated. Regards.
Hello Roxanne Sabbagh
Thank you for taking the time to send us this feedback. We have escalated this complaint to the Regional Manager who should be in contact with you shortly.
Kind Regards
The @home Customer Care Division
Hello Roxanne Sabbagh
Thank you for taking the time to send us this feedback. We have escalated this complaint to the Regional Manager who should be in contact with you shortly.
Kind Regards
The @home Customer Care Division
