Unacceptable Sevice!

I ordered the SMEG toaster and kettle on special on the Thursday before Black Friday. A week later I get an email to say that my order has been cancelled due to no stock or damaged stock. I could have purchased this from Hirsch who had the same special but purchased from @home because I’m a loyal customer. What a disappointment!

This is the second purchase of mine that was cancelled for the same reason.

Looking at Instagram and Facebook, looks as though this is a common problem for most customers where orders are cancelled. Surely this is not on?!

I received an email to say that they will honor the discount until the end of December but only if they get stock!

Feeling extremely disappointed!