This company DO NOT want clients!!!

PLEASE STAY AWAY. You will be disappointed. TFG try their outmost NOT to get clients - YOU WILL WAIST YOUR TIME - THEY DONT HAVE AN COMPLIANTS DEPARTMENT this is why i report them on hellopeter. I can almost with cer*****y say NOTHING will be done

My disappointing experience and hours of waist with TFG - @HOME

1. Open an account More than a month and half ago, I tried to open an account at @home. its convenient for me to buy online and then pay ones a month. I spend a fair amount with online orders at TFG a month They declined my application due to an account I don't now about that reflect outstanding on their systems. This account is from 2009. It does not reflect on my ITC and I am NOT aware of this account. They pullup there shoulders and said I must get letter from the debt collector stating the account is paid. I contact the debt collectors and they gave a prescribed letter. I forward this to TFG Custer Services. I received a e-mail today - month and half later stating nothing is on ITC - it was never on ITC in first place and still no feedback regarding my new account THEY DONT WANT NEW CUSTEMERS - DONT WAIST YOUR TIME

2. Buy dining room chairs cash on special

I am trying to buy new 8 dining room chairs from @ home on a special from last weekend - special valid till Thursday 19 August. Because my delivery is not in Cape Town, the online system stopped with the payment process and told me to call a number. I did call the number and requested a quote. they didn't call back once - I phone 3 time before I got a quote from them for R 960. I still cant buy the chairs online because the R960 delivery costs is not loaded on my basket. They requested a manual invoice on Friday, a day later than the special ends - and now NO GARENTEE that I can get the chair for the special price.

I am sure that I am not the only one with these problems. This was suppose to be a good experience and yet I have just waisted my time and effort and still after month have nothing from TFG and @HOME