They continue to disappoint

After I logged a complaint last week about the service at their call centre I though it might help for the store to pick up their socks unfortunately not. The couches that ordered were supposed to be delivered on Monday 1 June 2015 only to find that the stored ordered the wrong couches so I asked for them to come fetch them and they reassured me that the right ones will be delivered by Friday 5 June 2015, it's now Saturday and I'm STILL waiting. Never doing business with @home forest if their service continues to disappoint in this manner. This is the most frustrating thing I've experienced in my life.