The Worst Experience

I have been to @ Home Melrose Arch 3 times to do my registry. The first two times there scanning machines used for the registry was not working, by the way they have several machines. They told me that the would get it fixed and call me as soon as it was ready, I never received a call. The second time the exact same thing happened, I left me number and again no call. I went Last night and again there machines were not working, they asked if i was happy to scan with a tablet and i was happy to do so, however the tablet was not charged, In the end we landed up taking the actual products of the shelves and manually typing it into the registry (The typing and adding onto the registry was done by an @ Home staff member). I went on the morning to check and its an absolute mess. There are things on there that we did not choose, quantities are completely wrong and items missing. This level of service is pathetic and I would never ever recommend @ Home to anyone!! This has to be the worst service I have ever experienced.