TFG can forget about online shopping if they use RAM as their courier partner

I ordered a product from TFG and was provided a tracking number from On The Dot whoever they are. The tracking information indicated that the parcel would be delivered by RAM on Monday 5th December. On Saturday 3rd December, I received a call from RAM couriers that the driver was trying to deliver. There had been no communication that the delivery date had changed and nobody was home. If I had known, I could have arranged for a neighbour to accept. Anyway, delivery was rescheduled for 5th. On 5th I tried to track the parcel and saw that it had been marked delivered on the TFG web site. I reported this to TFG but they couldn't have cared less. I checked the tracking after waiting all day for the delivery and it said that delivery had been attempted - lies. There was no attempted delivery and no call. RAM lies to their customers and to their corporate clients. As long as the reports look good nobody cares. I will never order from TFG again as long as they use RAM. This is not the first time their drivers have **** about delivering. It has got to the point where I will have to ask about courier partners before placing orders and insisting on anyone but RAM.