Terrible service - loss of a sale

<p>On the 19th of December 2015 my wife and I went to the @Home Little Falls store, where we found a wall unit (the Fossil Landscape media unit) for R13,999. As this was quite a lot of money, we saved up for it. We went back on the 7th of July 2016 to purchase it (we wanted to measure what size TV it would fit), but they didn't have any stock in the shop. We asked a staff member to find out from the wharehouse what the dimensions were and to let us know, as we wanted to buy it. The staff member never got back to us, so we went there again today to ask and they informed us that they had the unit in stock again, however the price was now R16,999 (R3,000 more!). The staff member that we spoke to today refused to give us the unit at the original price, or even give us a better price, despite the fact that it was their staff's ***********s to call us back. So in the end we decided not to buy the unit, as R3,000 more for the same unit a couple of months later is ludicrous!</p>