Terrible online shopping experience
If you are thinking about buying online from @home, dont bother. I had a simple request to modify the order from delivery to pick up and they couldnt process this. Furthermore, in order to pick up this furniture order, I would have to completely cancel the online order, wait 7-14days for the full refund and then re-order the item. Feels like we are back in the stone age with this retailer - dont offer online shopping if you cannot process simple requests.
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@Home's replyOfficial
29 Nov 2018, 11:13Hello Thishen
Thank you for taking the time to send us this feedback. We have escalated this to the Online Team and they will contact you directly to assist.Your Ref. no. is RM151387
Thank you
The @home Customer Care Division
Thank you for taking the time to send us this feedback. We have escalated this to the Online Team and they will contact you directly to assist.Your Ref. no. is RM151387
Thank you
The @home Customer Care Division
@Home's reply29 Nov 2018, 11:13
Official
Hello Thishen
Thank you for taking the time to send us this feedback. We have escalated this to the Online Team and they will contact you directly to assist.Your Ref. no. is RM151387
Thank you
The @home Customer Care Division
Thank you for taking the time to send us this feedback. We have escalated this to the Online Team and they will contact you directly to assist.Your Ref. no. is RM151387
Thank you
The @home Customer Care Division