Terrible Customer Service

<p>A lid for my pot which I bought from the Canal walk store was sadly damaged by myself. I enquired at the Garden's & Canal Walk stores if it is possible to buy a replacement lid. They took my details and no one gets back to me. I send an email to head office and get a reply for more information which i submitted. 2 months later and 3 follow up emails I have yet to receive a response. </p> <p>Terrible customer service!!!</p>