terrible customer experience

<p>I had quite a terrible experience at the Mall of Africa @home store. </p> <p> </p> <p>I waited an unacceptable amount of time to pay for my purchase as the staff members ( Nthabiseng and friends) were giggling and having a nice time at the entrance. </p> <p> </p> <p>Irrespective of whether the store was having a slow day - their actions should not be at the expense of customer experience.</p> <p> </p> <p>I should not have to go fetch someone to do their job.</p> <p> </p> <p>Terrible customer experience. What is even worse is that there was no apology for this. This is not the first time I experience such terrible service from this store. I will not recommend nor go buy there again. </p>