LZ
Lungie Z
1 reviews | Active since Dec 2017
15 Dec 2021, 20:03
Terrible aftersale service
The store staff doesn't know much about their return policy, and procedure. I bought a couch,tried to return it the next day and I spoke to 3 different people who all told me 3 different things about how to return the couch. I've spent over an hour in the shop and I still don't have a resolution to the problem. CAN SOMEONE PLEASE TELL ME HOW TO RETURN THE COUCH!!
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@Home's replyOfficial
17 Dec 2021, 09:53 Hello Lungi
Thank you for letting us know about your experience. We have escalated this to the relevant Field Management Team and they will call you directly to assist / advise.
Thanks
The @homewarestore Team
Thank you for letting us know about your experience. We have escalated this to the relevant Field Management Team and they will call you directly to assist / advise.
Thanks
The @homewarestore Team
@Home's reply17 Dec 2021, 09:53
Official
Hello Lungi
Thank you for letting us know about your experience. We have escalated this to the relevant Field Management Team and they will call you directly to assist / advise.
Thanks
The @homewarestore Team
Thank you for letting us know about your experience. We have escalated this to the relevant Field Management Team and they will call you directly to assist / advise.
Thanks
The @homewarestore Team