CR
Catherine R
1 reviews | Active since Apr 2019
17 Apr 2019, 10:08
Terrible after sell service
Bad service - took them over 2 months to pass a credit - the lady by the name of Faith that was assisting me was a complete waste of time - terrible service
Then I ordered another a product on line on the 1st April, the product was still processing on 13th - I called to cancel the order and today the 17th my order has still not been cancelled and no feedback......!
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@Home's replyOfficial
17 Apr 2019, 16:37 Hello Catherine
Thank you for letting us know about your experience. We would like to assist you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name and surname, and email to the following address. And also it would help if you could advise on a transaction number. Send it to *** and they will contact you to further assist.
Thanks
The @home Customer Care Division
Thank you for letting us know about your experience. We would like to assist you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name and surname, and email to the following address. And also it would help if you could advise on a transaction number. Send it to *** and they will contact you to further assist.
Thanks
The @home Customer Care Division
@Home's reply17 Apr 2019, 16:37
Official
Hello Catherine
Thank you for letting us know about your experience. We would like to assist you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name and surname, and email to the following address. And also it would help if you could advise on a transaction number. Send it to *** and they will contact you to further assist.
Thanks
The @home Customer Care Division
Thank you for letting us know about your experience. We would like to assist you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name and surname, and email to the following address. And also it would help if you could advise on a transaction number. Send it to *** and they will contact you to further assist.
Thanks
The @home Customer Care Division