Taking customers for a ride!! @Home

I popped into the @home kitchen store in Rivonia on Sunday morning, saw a product on the shelf that I was interested in. The shop did not have one in stock and as the display item was slightly scratched I asked if they could order the item in for me. I was then told that it would cost ME an extra R50.00 to have the item delivered to the Rivonia store for ME to then buy the product from them. THIS IS DISGUSTING CUSTOMER SERVICE. I MUST PAY FOR STOCK TO ARRIVE IN A SHOP AND THEN PAY FOR IT!!! What is @home thinking??? I will take my R1300.00 and spend it elsewhere. This has definitely left a bad taste as I often buy things from this shop but will now think twice. If @Home were serious about customer service they would have offered to deliver the item to my home address not suggest I pay for it to be delivered to their store.<br> <br>