Shockingly poor service.

I purchased a 1-seater and a 2-seater couch from @Home living space in January 2021. The 1 seater couch delivered was incorrect and I raised a complaint with the Centurion store. The store was good to respond and direct me to the distribution center in Midrand. The distribution center sent out a person to verify that the item was incorrect. I then was informed that there was no stock of the correct item to do an immediate swop out and that they will source a replacement from the supplier in Cape Town. I've made various calls to follow up, only to be told that they are still waiting for the supplier. It is now 3 months later and still no joy or even a follow up call from the consultant.