Shocking service delivery!

I have never ever experienced such shocking service delivery! Almost every single hellopeter complaint has been about service delivery and yet nothing has improved. After spending over R10 000 at @home they still expected me to pay R500 delivery which is absolutely ludicrous! So i decided to collect the chair and sideboard myself. On the 1st of August I drove from Randparkridge to Midrand (60kms in total there and back) only to be told when arriving there that the sideboard was out of stock. They promised to deliver the sideboard from one of their franchises to the location that I needed it. On the 7th of August they delivered the sideboard, however, it had scratches all along the top and sides of it so I told them it would stay in the clients house but had to be replaced when new stock arrived. I cannot tell you the amount of phone calls and emails that have gone back and forth for the last two months trying to get this sideboard replaced. I was told it would be delivered on friday the 18th of October, do you think that happened? NO! I was then told that it would be delivered to the clients house at 10:30 on the 23rd of October, so I went and waited for an hour! Do you think it was delivered? NO! And now I am still waiting... It creates such a bad name for @home! I have also spent more money on airtime and petrol driving back and forth than the R500 for delivery! Do you think they care? NO!! I have never been more infuriated in my life!