Shocking service and no update on my stock

shocking beyond. We spent around R30k at @home Bloemfontein. Ive been trying this whole morning to get through to the bloem branch- the waterfall branch with no luck. I tried the warehouse in midrand aswell, no luck. We have been waiting for feedback from Redwal (bloem consultant, shocking service. No call to let us know whrn our stock is ready for us to go pick up. Biggest regret to spend this amount of money at such a shocking branch.

I need someone to call me ASAP from this branch to tell me if my stock is at the warehouse for us to go.fetch it

Embarrassing for the @home group. Disgusting. Never again. Oh I must mention- I called the Mr price at home this morning by accident thinking it was the @home number, after 15 minutes of me freaking out on the phone asking for my stocks update, we finally figured out i was calling the wrong store- and how Incredible and patient they were!!!! And thats Mr PRICE home.