**** SERVICE AND STICKING ATTITUDE

Bought a headboard and offered to pick it up at the warehouse because they did not have it in store. Went to the warehouse only to find that MacDonald from @ Home Design Quarter made a "mistake" with the color and he needed to submit a new order, I hear about this at the warehouse in Midrand. They could not do the order at Design Quarter and email it the warehouse because its not how they do things, they said "come back tomorrow" or they will deliver it at the store in Design Quarter.

Today I call to find out if it was delivered at the store, MacDonald tells me that the driver forgot the headboard. Now at this point I am asking fro store manager on the line and that I will wait, they said they have to look for them, 10 mins phone is dropped. I do not call back I waited for 30 mins, no update I call again, the manager is not at their desk, I asked, where are they? they say "I dont know" I will ask them to call you back, am like but how when you didnt even have the courtesy to tell me that they are not on their desk I had to call you?

I do not know what kind of service your staff is doing but I am not here for it. I bought that headboard and hoped for it to be at my house yesterday, I call again and the same MacDonald says it MIGHT be delivered Monday..

I honestly do not know what **** show are they playing but it sure smells like ****.

and at this point they are the ones with attitude, no one is willing to come up with a solution, minqundu yabo.