LE
Laura E

1 reviews | Active since Nov 2014

30 Jan 2015, 13:36

Selling sold goods

On the 27th of dec 2014 my husband and I ordered and paid for our furniture that was to be delivered on the 4th of Fed 2015. On the 29th of January 2015 I received and email saying that my furniture was ready for delivery on the 4th but they don't have my out door furniture. They did have stock but the have mine away to someone else . Now they can't get anymore and they want to give me 2 chairs when the one I ordered was a 7 seater. I am disgusted in the ethics of this company I am ready to ask for all my money back and go some where else.

0
Replies (1)
@Home
@Home's reply30 Jan 2015, 15:43
Official
Hello LauraEllis10,

Thank you for approaching us for assistance with this matter. We are sorry to hear about the unfortunate circumstances under which you write, and hope to have a resolution for you as soon as possible.

We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.

Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant