Scheduled delivery not arrived, wasted day leave.

After purchasing a rather expensive couch from @home Cavendish branch, and Jayd the sales lady given absolutely excellent service, really exceptional work from her. I feel absolutely sour after the terrible, terrible service from the @home delivery service. I got a call from the delivery side, telling me our couch was ready, and would Wednesday between 2-4 be acceptable. I asked to check with my boss, and was able to take a days leave, which I had carried over into the new year, in order to be home to collect our couch. I agree'd to the time and day. So comes the delivery day, its 3:45pm and I have not heard anything. I call the @home branch and speak to Jayd who says she will call the couriers. Afew mins later I get a call from Sonele, he instructs me that the delivery is on schedule, and will be here before 5pm, as we are last on the delivery route. Its now 23:16pm, No couch, no call from anyone. I called the @home branch, and was told that they have no idea, and cannot call the couriers as they are closed, and have no way to contact drivers. So...now I am unable to take another days leave, and I believe they don't deliver on weekends...So now what!? Disappointing!