Restored buyer confidence

Item: @Home
Rating: 4
Author: Thandi M

I recently complained about the bad service I received with regards to my online order.

I am pleased to say that the complaint was handled diligently and with the urgency it required.

I got my refund, even though I would ha e appreciated if they had replaced the items.

Thank you.

Helpful (0)

Replies (1)

@Home's replyOfficial

31 Dec 2021, 13:38

Hi Thandi,

Thanks you for providing us with your feedback. We apologize that we are not able to do exchanges/ replacements with online items.

Thanks, the @home Guest experience team.

@Home's reply31 Dec 2021, 13:38

Official

Hi Thandi,

Thanks you for providing us with your feedback. We apologize that we are not able to do exchanges/ replacements with online items.

Thanks, the @home Guest experience team.