MS
Malebo S
1 reviews | Active since Feb 2024
14 Feb 2024, 19:44
Refund
I bought a bed six months ago, and returned it the same day as the store sold me the standard king mattress yet they had stopped the production of standard king bed. They followed to sell me an XL queen bed with no mattress , upon arrival I realised the mattress does not fit on the bed and asked them to collect it. They collected and never refunded… I have been following up with them , they keep on saying they refunded yet they can’t share the proof of payment with me . @ home kramerville is the worst to shop at.. I’ve been waiting for proof even today
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Replies (4)0
Replies (4)MS
Malebo S's updateReviewer Update
15 Feb 2024, 13:29I would really appreciate if I can get assistance and close off on this matter.
Regards
Regards
MS
Malebo S's update15 Feb 2024, 13:29
Reviewer Update
I would really appreciate if I can get assistance and close off on this matter.
Regards
Regards
MS
Malebo S's updateReviewer Update
16 Feb 2024, 08:19I have noted your reply is saying I am the only one who can view but there is no reply.
MS
Malebo S's update16 Feb 2024, 08:19
Reviewer Update
I have noted your reply is saying I am the only one who can view but there is no reply.
MS
Malebo S's updateReviewer Update
19 Feb 2024, 16:35Good day the team has reached out to me but we are still not closing off this matter, I am still getting the same feedback about them investigating. They have reference of my communication with them, they can’t keep investigating at my expense… it’s been six months
MS
Malebo S's update19 Feb 2024, 16:35
Reviewer Update
Good day the team has reached out to me but we are still not closing off this matter, I am still getting the same feedback about them investigating. They have reference of my communication with them, they can’t keep investigating at my expense… it’s been six months
MS
Malebo S's updateReviewer Update
21 Feb 2024, 19:02I have noted that the only time I get a response from @home is only when I reply on hellopeter , one of the team member will call and never update. Can you kindly refund me..today there was no update, nothing yet an email and a call was received yesterday to say this is will be resolved by today morning, it’s shocking that everyone has been quite, whilst I am waiting for my refund
MS
Malebo S's update21 Feb 2024, 19:02
Reviewer Update
I have noted that the only time I get a response from @home is only when I reply on hellopeter , one of the team member will call and never update. Can you kindly refund me..today there was no update, nothing yet an email and a call was received yesterday to say this is will be resolved by today morning, it’s shocking that everyone has been quite, whilst I am waiting for my refund