Premium service from @home

I bought a Breville kettle at @home, N1 City Mall, in August 2019. During October 2020 I noticed a shard of perspex in my coffee. Upon further inspection it turned out to be that the "windows" of the kettle were deteriorating. And this shard actually somehow bypassed the filter! To worsen my woes I discovered that the shop has closed, and thought all the branches were closed down. So I tried to trace the SA distributor, and eventually Basheer from @home (TFG) contacted me and told me to collect a replacement at Canal Walk's store! So kuddos to @home, TFG and Basheer (and who all else were involved). I really appreciate the gesture.