YN
Yaya N

1 reviews | Active since Dec 2014

01 Jun 2017, 13:26

Poor Service & Misleading

<p>I bought a bed @home on May 27 and was told it'll take a maximum of five days to get my order and i asked about the time if they can be able to wait till i get home and the answer was yes i should tell them the time when i'm home so when the warehouse called was told they can only deliver before 4. So does that mean i should take leave from work for a bed? And why misslead customers because now the store (The Glen) says the warehouse can deliver after 4 and later i'm told will have to reschedule to next week if i need the bed to be delivered after 4? </p>

0
Replies (1)
@Home
@Home's reply01 Jun 2017, 14:12
Official

Hello Ayanda

Thank you for taking the time to send us this feedback. We have escalated this to the @home Field Management Team who will contact you directly. Please allow us the time to investigate and have our Team give yu the correct feedback.

Thanks

The @home Customer Care Division