Poor service and systems at @home

went to the tills at @home with R3000+ in the trolley. Used my TFG Due South card only to be told that the card is blocked and that i need to walk a kilo to the nearest Due South to get a new card first!<br> <br> They have no way of looking up my account etc. what ******* is this-if one can use any TFG card at any TFG Shop why can they not assist. The irony is that my accounts are in a credit and they cannot assist.<br> <br> At the other retailers have a customer service dept where they can look up accounts etc.<br> <br> They lost a R3000 sale as well as a customer for life<br> <br> I hope the TFG Directors are aware of their very unfriendly customer processes