MK
Martine K
1 reviews | Active since Dec 2012
10 Apr 2018, 10:35
POOR SERVICE!
I cannot believe the service delivery that I receive from @Home, time and time again. Besides their deliveries that never take place as arranged, I now have been waiting for my account to be opened for 9 days. The customer care centre never have a good answer, and refuse to have the issues escalated. I am about to furnish to new homes, and have decided that, unless I have any feedback during the course of the day, I will no longer be using @home as a preferred supplier.
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@Home's replyOfficial
10 Apr 2018, 13:54Hello Martine
We apologise for the poor service you experienced. We have immediately escalated this to the Finance Team who will call you directly to assist.
Thanks
The @home Customer Care Division
Best regards,
@Home's reply10 Apr 2018, 13:54
Official
Hello Martine
We apologise for the poor service you experienced. We have immediately escalated this to the Finance Team who will call you directly to assist.
Thanks
The @home Customer Care Division
Best regards,