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justin P
1 reviews | Active since Nov 2015
25 Mar 2019, 11:07
Poor quality of couch
Bought a L shaped avio 4 years ago. Of which the couch was hardly used for 2 years. The material is flaking very very badly it looks like a cheap couch. Not somThing that cost R11 000. Iv sent TFG customer service 3 emails and I haven’t received a response . Is a R11 000 couch supposed to do this after such a short time ? The material is literally coming off and cracking all over.
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@Home's replyOfficial
25 Mar 2019, 11:27Hello Justin
Thank you for taking the time to let us know about your complaint. We take all our Customer complaints seriously and would like to have the sofa assessed. Please email *** your contact details and order number as we are currently experiencing some technical issues retrieving your details from this platform.
Thank you
The @home Customer Care Division
Thank you for taking the time to let us know about your complaint. We take all our Customer complaints seriously and would like to have the sofa assessed. Please email *** your contact details and order number as we are currently experiencing some technical issues retrieving your details from this platform.
Thank you
The @home Customer Care Division
@Home's reply25 Mar 2019, 11:27
Official
Hello Justin
Thank you for taking the time to let us know about your complaint. We take all our Customer complaints seriously and would like to have the sofa assessed. Please email *** your contact details and order number as we are currently experiencing some technical issues retrieving your details from this platform.
Thank you
The @home Customer Care Division
Thank you for taking the time to let us know about your complaint. We take all our Customer complaints seriously and would like to have the sofa assessed. Please email *** your contact details and order number as we are currently experiencing some technical issues retrieving your details from this platform.
Thank you
The @home Customer Care Division