Poor Quality

A large roasting dish purchased from @Home starting developing cracks with use. The dish was taken back to @Home and the matter referred to Head Office. Subsequent feedback was that the dish was out of warranty (correct) and the cracks were caused by oven temperature being too high during use. This was disputed and it was noted that there is no maximum temperature limitation stated anywhere. I was then offered a 20% discount on the purchase of a new roasting dish. This "generous" offer was declined