1 reviews | Active since Oct 2018
Poor Quality Couches -Manufacturing
On the 03rd of March 2019 we purchased 2 x 4 Capri seater couches wooldlands stone leather at the Westrand Lifestyle under order number : ********** & ********** when we saw the couches from the display we were excited about the quality judging by the the quality of the leather and with the hope that they will be comfortable.They were delivered on the 7th of March 2019 and all seemed well.It has only been 3 months and we are not happy with the quality of the spring inside the couch as well as the sponge top that feels like it now has a hole as if we have had them for more than 5 years,the black plastic legs underneath the couches are broken which proves to me that they are of poor quality. Im not happy at all with the quality of these couches judging based on the price that we paid for both of them as when we bought them we had hoped that these will last us a lifetime but unfortunately it does not seem like that.I request that they collect both these couches from my house and refund me my money as I am not prepared to spend so much money on such poor quality couch had I had known I would not have wasted my time purchasing them as I am seriously not enjoying them and they are supposed to comfortable but they are not at all @home must look into their manufacturing department.
Thank you for letting us know about your experience. We would like to try and resolve this for you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name, surname, and email address to the following address with the name of store you purchased the mirror from. Send it to *** and they will get the Field Management Team to contact you.
Thanks
The @home Customer Care Division
Thank you for letting us know about your experience. We would like to try and resolve this for you. We unfortunately have some technical difficulty with receiving contact details on this platform. Could you please send your cell number full name, surname, and email address to the following address with the name of store you purchased the mirror from. Send it to *** and they will get the Field Management Team to contact you.
Thanks
The @home Customer Care Division
Thanks
The Customer Care Division
Thanks
The Customer Care Division
