Poor Delivery Service

I changed to date on my online registry as I was going to be away on the initial date set for delivery. I changed the date on the website and it said date was changed successfully from which day they could deliver. I got a phone call on the 19th of April to say that the goods had been delivered to my complex and they were left with the security guard. @home never made any contact with me to let me know that good were being delivered and I was not in JHB and I had changed my date on their website. I then contacted @home to make them aware that I had changed the date and the items were only meant to be delivered after the 2rd of May. The customer service agent was very helpful and said she would speak to the distribution manager and see if they could collect the goods and get them delivered from the date mentioned on website. The distribution manager stated that nothing could be done about it and thus my items would have to stay with the security guards until I returned back to JHB. I am very disappointed by this as it was @home which did not use the correct date and that no contact was made by them to tell me they were coming to deliver. Now I have to deal with their mistakes!