SM
Saneliswa M
1 reviews | Active since Nov 2017
12 Sept 2022, 12:58
Poor Customer Service
It’s frustrating returning products to the store especially when it’s due it to being faulty. This is the 3rd time I’m told to wait as store has no funds to refund, what makes its worse is the attitude of the staff assisting who seemingly always are unpleasant when returning things I’m not happy with
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Replies (2)
@Home's replyOfficial
12 Sept 2022, 13:15 Hello Saneliswa Mdladlamba.
Thank you for informing us of your experience/ purchase we will look into the matter for you and have the relevant team to support/assist you.
Thank you
The Guest Experience Team
Thank you for informing us of your experience/ purchase we will look into the matter for you and have the relevant team to support/assist you.
Thank you
The Guest Experience Team
@Home's reply12 Sept 2022, 13:15
Official
Hello Saneliswa Mdladlamba.
Thank you for informing us of your experience/ purchase we will look into the matter for you and have the relevant team to support/assist you.
Thank you
The Guest Experience Team
Thank you for informing us of your experience/ purchase we will look into the matter for you and have the relevant team to support/assist you.
Thank you
The Guest Experience Team
SM
Saneliswa M's updateReviewer Update
12 Sept 2022, 13:17Nothing to be done now, but please train your people better & have better refund policy in place. I can’t be made to feel the brunt when I know my rights & as a customer I have done my part as a PAYING customer
SM
Saneliswa M's update12 Sept 2022, 13:17
Reviewer Update
Nothing to be done now, but please train your people better & have better refund policy in place. I can’t be made to feel the brunt when I know my rights & as a customer I have done my part as a PAYING customer