SM
Saneshen M
1 reviews | Active since Apr 2017
24 Jun 2021, 14:17
Pathetic service
We bought a couch and coffee table from @home the glen over a month ago. The couch was delivered but the coffee table wasn't. The gut who assisted us in store was supposed to update us on this but didn't. We then phoned the store manager and she said she would get him to call us regarding the coffee table, to date there has been no feedback. I try calling them but nobody answers so I have to put myself at risk for go into a mall with the high amount of covid cases because of this incompetence. It is not my job to be chasing for my coffee table to be delivered, I have paid you well over a month ago!! This is absolutely pathetic and a waste of time
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Replies (1)@Home's replyOfficial
25 Jun 2021, 18:41Hello Saneshen Moodley
Thank you for letting us know. We apologise for the experience and have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
Thank you for letting us know. We apologise for the experience and have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
@Home's reply25 Jun 2021, 18:41
Official
Hello Saneshen Moodley
Thank you for letting us know. We apologise for the experience and have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
Thank you for letting us know. We apologise for the experience and have escalated this to the Field Management Team and asked that they contact you directly to assist / advise on a way forward.
Thanks
The @homewarestore Team
