TL
Ting-Yin Lin
1 reviews | Active since Jul 2016
20 Jul 2016, 20:20
Order wrong
<p>I purchased a corner couch at @home in Bloemfontein, and received it today. It turns out they have given me the wrong couch and they come to check and said I will only get my couch next week, which I think it is unprofessional, even if the stock isn't here and providing the customer the wrong couch should be a priority to send the correct couch as soon as possible. It is really unacceptable.</p>
Helpful (0)
Replies (3)0
Replies (3)
@Home's replyOfficial
21 Jul 2016, 06:33Hello Mr. Ting-Yin Lin
We regret the incident and we have escalated this to the Field Management Team who will contact you directly.
Thanks
The @home Customer Care Division
Best regards,
@Home's reply21 Jul 2016, 06:33
Official
Hello Mr. Ting-Yin Lin
We regret the incident and we have escalated this to the Field Management Team who will contact you directly.
Thanks
The @home Customer Care Division
Best regards,
TL
Ting-Yin Lin's updateReviewer Update
26 Jul 2016, 06:30Good day,
I am still waiting for someone to contact me regarding my order to arrive, in which how long I am suppose to wait for.
Regards,
Lisa
TL
Ting-Yin Lin's update26 Jul 2016, 06:30
Reviewer Update
Good day,
I am still waiting for someone to contact me regarding my order to arrive, in which how long I am suppose to wait for.
Regards,
Lisa
@Home's replyOfficial
26 Jul 2016, 07:46Good day Lisa
Thank you for sending us this feedback. We have escalated this to the Field Manager who will contact you directly.
The @home Customer Care Division
Best regards,
@Home's reply26 Jul 2016, 07:46
Official
Good day Lisa
Thank you for sending us this feedback. We have escalated this to the Field Manager who will contact you directly.
The @home Customer Care Division
Best regards,