Online purchase delivery

I am very disappointed on you guys. This is by far the worse online service I ever received.

So on the 30th January 2022 I made a purchase online and everything was settled. I received a confirmation email that my order was successfully and it was stated that I should expect a call in 3 days to schedule a delivery and to date I haven't been contacted. I called in more than 5 times already checking for the status of my delivery since link is not updated and everytime I called I am being told that someone will call me to confirm the delivery date. Last Saturday I decided to call again, I was told that the delivery is scheduled for the 10th February (which was yesterday) but on Monday I should expect a call from @home and because I am very patient man I waited the whole day for the call. On Tuesday I decided to call again, I was told not to worry and to wait for the 10/02/2022. I waited again, yesterday just after 10am I decided okay let me confirm if they are coming and I was told that yes they are. They will call me 2 hours before the delivery and no one came or called me to give an update. This morning when I call I am being told that my order has been removed from delivery items and no reschedule has been done.

This is a bad customer service, I am using my own airtime daily to stay on the phone for 10-15 minutes and the outcome is still the same.😪😪