once they have your money, you get NO service

I went to @home to purchase office furniture for our new offices,paid via EFT & sent through the proof of payment, on Tuesday 27 January 2015, which was over R10,000<br> The person I dealt with, Zweli Mkumbeli, never rep**** to my email, which was important, as they would not place the order before receiving proof of payment. So I phoned him & he checked his emails. He confirmed that he received it whilst talking to me on the phone. He assured me that he would get in touch with his HQ that same day & get back to me THAT SAME DAY with regards to when the delivery truck would arrive.<br> He never did.<br> Today is Friday January 30th. I haven't heard one word from him. After phoning him & saying \hi Zweli this is Natashja speaking"the 1st thing he says is \""I JUST received confirmation that your payment has gone through"