LL
Louisa L

1 reviews | Active since Aug 2017

01 Oct 2020, 13:53

Not happy with the threads I am getting from @home as I am now getting calls that I am in arrears not sure for what

Not sure if @home was also not on a lock down since from 25 march 2020, they are saying I am in arrears and I was called and I asked for a payment relief and it was granted now it's been like 3 months paying my installments as usual of R1500 but I am getting constant calls that I am in arrears very frustrated about this I hope someone fro. @home can rectify the matter.

0
Replies (1)
@Home
@Home's reply01 Oct 2020, 14:27
Official
Hello Louisa

Thank you for letting us know. We will escalate this to the TFG Accounts Department and ask that they contact you to assist and resolve.
Thanks the @home Customer Care Division