kW
kescha W

1 reviews | Active since Nov 2012

13 Nov 2015, 08:41

not following through with promises

I have made numerous calls to the call centre regarding payment arrangements and I keep getting messages saying I need to pay? I have called at least 5 times? why the hell do no one make notes on the system. <br> <br> I will definitely be closing this account once its paid up. had it!

0
Replies (1)
@Home
@Home's reply13 Nov 2015, 12:44
Official
Hello kescha1,

Hello Kescha Webber

Thank you for sending us this feedback. We have escalated this to the Accounts Department who will be in contact with you directly.

Kind Regards

The @home Customer Care Division