CS
CLAUDE S

1 reviews | Active since Dec 2013

21 Jun 2018, 07:39

Nor so @ home

I had a very unfortunate experience with @home furniture store in Somerset West. 2 months ago I went into the store to order the Kamma chair, they checked and told me they do have it in stock at another branch and that is was in a good condition .They will transfer the chair to Somerset West amd it might take 2 weeks. That was 2 months ago. I had to call weekly to listen to they excuses, from they have staff off sick to they have computer problems. I called again yesterday to be told they do not stock the kamma chair anymore and it was a computer mistake at head office. OVER The years i have spend at least R 40 000 with this company and will never buy from them again.

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Replies (1)
@Home
@Home's reply21 Jun 2018, 12:43
Official

Hello Claude

Thank you for taking the time to send us this feedback. we have escalated this to the Field Management Team who will investigate this and contact you directly to feedback.

Thanks

The @home Customer Care Division