No Service For Months and Then Repaired Machine Breaks On First Use

I handed in a Breville juicer for repairs last year. We waited for months and had to fight to get feedback. We had to keep following up; no one took the initiative at the repair centre to contact the branch or us to tell us what was happening. Finally, we got the repaired juicer back. Lockdown then started and we used the juicer once, not even. It stopped working a few seconds after we switched it on. What kind of repairs are those after we waited for months and months, having to fight for feedback to boot? Is it even worth our while forking out money so @Home can mess us around again? Perhaps @Home could contact us and let us know if they think we should bother trusting their "service" again.