1 reviews | Active since Apr 2016

24 Nov 2017, 18:30

No delivery, no communication

Placed an order last week Saturday, paid a ridiculous amount for delivery. We were told it would be delivered on 24 Nov in the morning. It is now 6:30pm and my order is nowhere to be seen! I took a day’s leave for this! What a waste of time and money.

I tried multiple times to phone the store (Canal Walk), no one bothers to answer. Resorted to sending a message via Facebook, eventually they call, telling me they will look into it and sort it...nothing!!

So disappointing! Will never ever shop at @Home again.

0
Replies (1)
@Home
@Home's reply27 Nov 2017, 09:06
Official

Hello Tanya Bekker

We have escalated this to the Field Team and will have them contact you directly.

Thank you

The @home Customer Care Division