bM
bobo M
1 reviews | Active since Oct 2012
17 Feb 2016, 14:12
No Delivery
I purchased a mattress in 16 January 2016, and was told that it will be delivered in 10 working days, to this day no mattress. When i call im told the truck is on its way from cape town., is this truck coming from Lagos...Im very Disappoint with this and when i called the DCS they reffered me to the The Glen branch and was told \ its schedulked for delivery today\" when ever I called, even the store manager gave that line and said if not delivered we deliver in two days but nothing was done."
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@Home's replyOfficial
17 Feb 2016, 14:42Hello naboom,
Hello Mr. Bobo Maluleke
Thank you for taking the time to send us this feedback. We expect a high level of service from our Teams and are disappointed that this was not a positive experience for you. We have escalated this to the Field Management Team who will contact you directly.
Kind Regards
The @home Customer Care Division
Hello Mr. Bobo Maluleke
Thank you for taking the time to send us this feedback. We expect a high level of service from our Teams and are disappointed that this was not a positive experience for you. We have escalated this to the Field Management Team who will contact you directly.
Kind Regards
The @home Customer Care Division
@Home's reply17 Feb 2016, 14:42
Official
Hello naboom,
Hello Mr. Bobo Maluleke
Thank you for taking the time to send us this feedback. We expect a high level of service from our Teams and are disappointed that this was not a positive experience for you. We have escalated this to the Field Management Team who will contact you directly.
Kind Regards
The @home Customer Care Division
Hello Mr. Bobo Maluleke
Thank you for taking the time to send us this feedback. We expect a high level of service from our Teams and are disappointed that this was not a positive experience for you. We have escalated this to the Field Management Team who will contact you directly.
Kind Regards
The @home Customer Care Division