No Customer service worthy of mentioning

It has been more than 4 months and @Home has still not sent me detailed statements that reflect all the additional charges they have debited to my account during Covid19.... I have only received statements which reflect a balance & a payment , not one which shows the extra charge s they have made on my account,,,,, and everytime they send you an SMS(no reply allowed) or phone call (no reference supp****) , emails (no reply) and marketing emails ... they are obstinate in not responding to a customers detailed requests as this would expose their questionable accounting methods which they claim to be part of credit regulations , yet i have never stopped paying this account every month but their unnecessary sms , phone calls , emails ...get charged to my account .... DEVIOUS Credit control and abuse of credit regulations ,.!!!!!!