NEVER USE @HOME FOR GIFT REGISTRY

This is the second complaint I am writing about @home in week, surely that says something about how broken the customer experience is.<br> <br> I have now (after all the road blocks along the way) had my registry delivered only to find that one of our gifts was just not delivered. My husband and I walked into the sandton city branch to find out where it was and why it was not delivered and they could not tell us. They have now said they have no idea how to tell us where the gift was bought and who it is from. This is outrageous and it is one step short of theft. If you are going to offer a service then you need to be able to tell a customer where their gifts are and why they have not been delivered when they have clearly been paid for. <br> <br> I have had little to no follow up from @home and no response to my last complaint on hello peter and am generally quite disgruntled. I have already convinced numerous friends not to have a wedding registry through @home due to their exceptionally bad user experience. <br> <br> I'd appreciate if someone could follow up and tell me where my outstanding gifts are?????<br> <br>