LACK OF CUSTOMER SERVICE

Dissatisfied by the absolute lack of customer service. Logged two calls and no response from management. The returns policy clearly states you can return items with the tags on and purchase slip for a full refund. When you go to get your refund in store you are told you are unable to get a refund unless you have a credit card - which is DISCRIMINATORY!!! The next option is to get a cash refund but then you are told that the store doesn’t have sufficient cash flow. The sales people then suggest that you either walk around the mall for hours until they have make enough cash sales to total your refund OR you are given the suggestion of driving to different @Home stores to see if they have the cash. Totally unacceptable!!! At some stores you wait days for them to collect the refund and have to return to the store to collect it