TM
Tisha M

1 reviews | Active since Nov 2014

23 Jun 2015, 11:17

It's a customers right!!

Hi there,<br> <br> Trust you are well. . I am very very DISAPPOINTED at the service I received on Sunday at @Home. I don't think that it's a customers fault, if the staff have labelled products incorrectly. When i was ready to purchase a product i saw the billed me incorrectly, i queried this at the till point and was simple told it's the machine's fault and avoided there after. I have a picture of the product and the sale price, i am NOT happy at all as i always buy @Home product. Also i don't like the attitude staff have especially when they are wrong!! I look forward to being in contact and hope to receive POSITIVE feedback.<br> <br> Product: Breville<br> Price on sale: R159.9 at the counter its supposed to be R1 599

0
Replies (1)
@Home
@Home's reply23 Jun 2015, 12:46
Official
Hello Tish_Moodley,

Dear Tisha Moodley

Thank you for taking the time to contact us,
I have escalated this matter onto the store manager to assist and they will be in contact with you.

Kind regards,
@home Customer care team.