NW
Nasreen W
1 reviews | Active since Feb 2017
28 Mar 2021, 19:51
Incorrect price on item
There was a marked down item that showed R374,90 and the original price was R4999. I told the assistant that I wanted to purchase it and confirmed the price, she then burst out laughing and said no it was a mistake. I told her that I wanted to see the manager. The manager told me that it was an error and she can sell it to me at 50% off... I told her that as per the consumer protection act it needs to be sold as what it’s displayed as. Long story short- @home willowbridge your staff is unprofessional and the service is appalling.
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Replies (1)@Home's replyOfficial
29 Mar 2021, 09:35Hello Nasreen
Thank you for bring this to our attention. We have escalated this to the Field Management Team for that store and they will contact you directly to assist / advise.
Thanks
The @homewarestore Team
Thank you for bring this to our attention. We have escalated this to the Field Management Team for that store and they will contact you directly to assist / advise.
Thanks
The @homewarestore Team
@Home's reply29 Mar 2021, 09:35
Official
Hello Nasreen
Thank you for bring this to our attention. We have escalated this to the Field Management Team for that store and they will contact you directly to assist / advise.
Thanks
The @homewarestore Team
Thank you for bring this to our attention. We have escalated this to the Field Management Team for that store and they will contact you directly to assist / advise.
Thanks
The @homewarestore Team
