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pamela G

1 reviews | Active since Apr 2014

17 Sept 2020, 16:02

Incorrect advertising

I was very excited to see an up to 50% sale this morning. When I went though the items I came across the Angels bed which I had been looking at for a while now. The problem is that this item was not marked down, however it was grouped together with all the sale items. This was really disappointing and False advertising. I did bring this to the online departments attention and all I got was a simple apology. This is not the first time incorrect items have been loaded on the sales. It’s really inconvenient and just an apology is simply not good enough.

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Replies (1)
pG
pamela G's update28 Sept 2020, 19:53
Reviewer Update
All the Facebook team did was thank me for notifying them of the error? That was it?? How does this rectify the problem?? Shocking response!!!