CR
Charity R

1 reviews | Active since Feb 2019

27 Mar 2019, 19:22

*********** staff

About a month ago I reported my card ****** at the @Home TGF Group in South Gate. The lady who assisted me told me that she will block it nd I will not pay any service fee because the account was fully paid but today a recieved a message notifying me of my service fee due. The problem here is that she having a conversation with someone else nd was so quick to do everything as they were planning their lunch in front of me

0
Replies (1)
@Home
@Home's reply28 Mar 2019, 11:16
Official
Hello Charity

Thank you for letting us know. We would love to assist in getting this resolved for you. We unfortunately cannot see your contact details and email address. We have a technical error we are working on.
Please send your details to ***. They will gladly assist. you.

Thanks

The @home Customer Care Division

Best regards,