EB
Enette B
1 reviews | Active since Aug 2013
17 Feb 2015, 08:57
Impressive customer service
I recently contacted the customer service department after I was disappointed with the quality of curtains I bought a while back. After washing the curtains, the curtain's self-lining became sticky and partially came off. <br> I received a quick response from Julie-Ann Donaldson, who arranged a refund for the curtains. I took the curtains back to the Vaal Mall store, where I was also impressed with their friendly and helpful service. I decided to buy new curtains at @home since they obviously value the quality of their products.<br> <br>
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Replies (1)0
Replies (1)@Home's replyOfficial
17 Feb 2015, 09:11Hello EnetL,
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
@Home's reply17 Feb 2015, 09:11
Official
Hello EnetL,
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
