Horrible service from @home furniture

On the 19/11/2021 I purchased R24000 worth of furniture from @home online cart. Few days later a lady called me to confirm my delivery for the 30/11/2021(during the call the lady also confirmed the delivery address).

On the 30/11/2021 I get a call from the lady stating that furniture has been sent to a wrong store( 350km away). I asked her how it happened she said it's because I ordered online, but then I reminded her that she called me to confirm my address but she just continued to give me stupid excuses.

Today it's the 7/12/2021, 16 days since I paid for my furniture. I still haven't received any call to update me on my delivery.

I believe the set I purchased was not the only set at the @home warehouse, so as to why they can't send me my furniture I don't understand.

My fiance had wanted me to buy furniture from cielo, If only I had listened.

I'm never buying anything from @home ever!!!