MW
Megan W

1 reviews | Active since Feb 2011

07 Apr 2015, 11:55

Goods are not being delivered as promised

At the end of March, my husband and I went to the @home store and purchased a Moroccan headboard along with two Retro bedside pedestals in white. On purchase, I was told that the store did not have stock, but that they would have at the Centurion warehouse within the week.<br> <br> I phoned last week to establish ETA, and was told that it would be there today, April 7. I phoned today, and now they are telling me that it will only arrive May 13. It is utterly unacceptable to wait this long for purchased goods. <br> <br>

0
Replies (1)
@Home
@Home's reply07 Apr 2015, 12:09
Official
Hello megan23,

Dear Megan Wait

Thank you for taking the time to contact us, We apologize for inconvenience caused.

We are investaging this matter and will have our Area Manager contact you.

Kind regards,
@home Customer care